Success Stories

Challenge

Our client had limited visibility into east/west traffic and endpoint posture. The business needed immediate security control without disrupting production — during carve-out, a period where downtime or exposure could compromise operations. No centralized view of network traffic or endpoint security posture. High risk of blind spots during the carve-out transition. No single source of truth for security events or incident response. Any interruption to production could directly impact revenue and integration timelines.

Solutions

Within one week, D9 rolled out advanced protections across every device and system — including safeguards that blocked unwanted traffic before it could spread. At the same time, we connected all activity into a single dashboard with real-time alerts, giving leadership clear visibility across the environment and the ability to respond quickly to potential risks. All of this was executed without disrupting production, ensuring operations continued seamlessly during the carve-out.

Results

• Intrusion detection, endpoint protection, and next-gen firewalls deployed in Week 1, giving the business full visibility into east/west traffic and eliminating blind spots
• SIEM agents rolled out across endpoints, centralizing policies and telemetry into one management system to reduce oversight gaps and complexity
• Real-time monitoring and alerting dashboards established, enabling immediate detection and actionable response to potential threats
• Protections implemented through staged deployment, ensuring production operations continued without downtime or disruption

Impact

• Reputation protected — risk of security incidents and compliance failures reduced during a high-stakes transition
• Risk exposure reduced — unified visibility and monitoring closed blind spots across the environment
• Future costs contained — proactive controls minimized the likelihood of expensive incidents and established predictable management overhead
• Operational trust strengthened — leadership and teams had the assurance that production could continue without fear of disruption

Challenge

Our client, in the middle of a carve-out transition, needed to quickly integrate into the portfolio company's communication and productivity systems. Operating separately was slowing collaboration, creating compliance risks, and putting Day-1 and Day-100 integration milestones in jeopardy. Teams spread across different email, file sharing, and collaboration tools. Communication gaps causing delays in projects and decision-making. Oversight and governance standards inconsistent, increasing regulatory exposure. Integration deadlines set by PE leadership at risk of being missed.

Solutions

In just three weeks, D9 migrated email, files, and Teams into the portfolio company's Microsoft 365 environment. Compliance, security, and licensing were aligned with portfolio standards, while the transition was executed through staged syncs and validation to minimize risk. Every step was designed to ensure continuity — enabling the new company to integrate quickly without disrupting operations.

Results

• Integration milestones delivered ahead of industry timelines, protecting critical Day-1 and Day-100 objectives
• Email, files, and Teams unified across both organizations within three weeks, eliminating inefficiency from separate platforms
• Oversight restored under one consolidated system, reducing compliance gaps and improving accountability
• Transition executed without downtime, ensuring employees could continue working throughout the migration

Impact

• Faster growth enabled — integration accelerated without adding overhead or delays
• Stronger security established — unified governance reduced risk exposure across systems and processes
• Operations kept resilient — collaboration tools standardized so work continued without disruption
• Clarity and confidence for leadership — executives gained assurance that IT was aligned to integration priorities

Challenge

Ernst Concrete was hit by a severe ransomware attack at the same time a tornado damaged parts of its infrastructure. The business faced disruption on two fronts — recovering systems and rebuilding infrastructure — with pressure to restore operations fast and without further exposure. Core systems were compromised and untrusted. Infrastructure damage forced loss of connectivity and data access. Security posture was deeply weakened, inviting further risk. The business needed to stay operational during recovery or lose revenue.

Solutions

D9 responded immediately, provisioning new hardware, rebuilding network infrastructure, and implementing enhanced security protocols to safeguard the business going forward. We restored connectivity, rebuilt network architecture, and layered in security measures to prevent future attacks — all while keeping operations online.

Results

• Infrastructure and connectivity restored rapidly to resume operations
• Ransom payment avoided through fast recovery and strong protection
• Multifactor authentication and new security controls implemented
• Ongoing support and strategic IT consultation established for sustained resilience

Impact

• Reputation protected — Ernst Concrete avoided a public breach or ransom payment
• Risk exposure reduced — strengthened security controls guard against future incidents
• Operational resilience ensured — infrastructure rebuilt with redundancy and reliability
• Clarity and confidence for leadership — executives regained trust that systems were secure and under control

Challenge

After seeing a competitor suffer a cyber breach, R.B. Jergens recognized it lacked robust infrastructure and defenses. They needed to upgrade their systems quickly to prevent a similar attack, with minimal disruption to daily operations. Infrastructure was outdated and vulnerable. Security was reactive rather than proactive. Business continuity was threatened by potential breach. They needed a fast transition to strengthen defenses without major downtime.

Solutions

Over a single weekend, D9 led a complete network transition, replacing outdated hardware, modernizing infrastructure, and embedding cybersecurity controls. The upgrade was executed under tight time constraints to minimize operational impact.

Results

• The network infrastructure was modernized with new hardware and security
• Cybersecurity controls implemented to guard against threats
• Rapid deployment ensured minimal downtime
• Follow-on support and compliance alignment established

Impact

• Risk exposure reduced — defenses strengthened to prevent future attacks
• Operational resilience improved — the business avoided extended downtime
• Cost predictability enhanced — upgraded systems reduce unknown risk costs
• Clarity for leadership — leaders now trust their IT foundation is secure and forward-looking

Challenge

A PE-backed firm needed to modernize physical access control across multiple locations while improving the guest experience. Their legacy system required manual intervention for guest access and lacked automation and integration with their broader infrastructure. Guest access was manual and cumbersome. Facilities had inconsistent security capabilities. The system lacked automation and integration with existing IT. Workflow inefficiencies and security gaps affected operations.

Solutions

D9 designed and deployed a modern access control system across their doors, and developed a custom guest access application. The solution integrated with their calendar systems and automated guest onboarding and temporary access via QR codes, while tying into their existing security infrastructure.

Results

• Guest check-in time reduced by 75%
• Manual security desk intervention eliminated
• Integration with Microsoft Exchange enabled automated guest pre-registration
• 100% audit trails established for all access events
• Real-time monitoring and alerting deployed for access security

Impact

• Operational efficiency increased — guest workflows streamlined significantly
• Reputation reinforced — security and guest experience improved concurrently
• Compliance and audit readiness strengthened across access systems
• Clarity for leadership — leaders gained oversight and confidence in security posture